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Terms & Conditions

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Effective Date: November 5, 2025
 

Welcome to Hall of Gems. These Terms and Conditions govern your use of our website. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.

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1. Website Use
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This website is for informational and catalog viewing purposes only. It does not support online purchases, payments, or user accounts. All transactions are conducted in person at our retail location.

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2. Product Descriptions
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We make every effort to ensure that the products shown in our online catalog are accurate and up to date. However, product availability, materials, and specifications may change without notice. For the most accurate information, please visit our store or contact us directly.

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3. Ownership & Intellectual Property
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All content on this site, including text, images, logos, and designs, is the property of Hall of Gems or its licensors. You may not copy, reproduce, or distribute any content from this site without our written permission.

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4. Limitation of Liability
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Hall of Gems provides this website on an “as-is” and “as-available” basis. We are not responsible for any errors, inaccuracies, or damages arising from your use of the site or reliance on its content.

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5. SMS Terms & Conditions 
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5.1 SMS Consent Communication:
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The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

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5.1 Opt-In Method:
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If you consent to receive conversational SMS messages from Hall of Gems, you agree to receive messages related to your customer service inquiries. You may opt in to receive SMS messages from Hall of Gems by submitting the contact forms. This includes SMS messages for conversations (external), or conversations (between employees).

 

Message frequency may vary depending on the type of communication. Standard message and data rates may apply.

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5.2 ​Opt-Out Method:
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  • Reply STOP to opt out; You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly at info@hallofgems.com to request removal from our messaging list.

  • HELP: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@hallofgems.com

  • Message & data rates may apply

  • Messaging frequency may vary depending on the type of communication. 

  • Potential Fees for SMS Messaging: Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

  • Additional Option: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our contact forms.

  • Visit this page to view our Privacy Policy and terms

 

No mobile opt-in or text message consent will be shared with third parties or affiliates.

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At Hall of Gems, we value your privacy and are committed to ensuring that you receive only the communications you are interested in. We will never send you SMS messages without your prior consent.

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5.3 Types of SMS Communications: 

 

If you have consented to receive text messages from Hall of Gems, you may receive messages related to the following:​

  • Conversation external

  • Conversation internal. Example: "Hello, this is a friendly reminder of your upcoming resizing appointment with [Sales Rep Name] at Hall of Gems, Arbor Place Mall on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Hall of Gems at any time."

  • General inquiries 

  • Customer support

  • Follow-up messages

  • Billing Inquiries

  • Product Inquiries

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6 Standard Messaging Disclosures:

 

Message frequency may vary depending on the type of communication. You may receive up to 3 SMS messages per week regarding your appointments or account or billing status.

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Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

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We do not share or sell opt-in contact data (SMS, phone numbers, email) with any third parties or affiliates.​​ At Hall of Gems, we value your privacy and are committed to ensuring that you receive only the communications you are interested in. We will never send you SMS messages without your prior consent.

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7. Privacy Policy
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Your use of this site is also subject to our Privacy Policy. Please review it for details on how we collect, use, and protect your information.

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8. Changes to Terms
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We may update these Terms and Conditions at any time. Continued use of the website constitutes acceptance of any revised terms.

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9. Contact Us
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If you have any questions or concerns about these Terms and Conditions, please contact us at +1 678 (666)-2618 or info@hallofgems.com. By using our website or services, you agree to these Terms and Conditions.

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